Shipping Information
Processing Time
All orders are processed within 1–3 business days.
Once your order has been processed, it will be prepared for shipment and a confirmation email will be sent to you with tracking details.
Please note that orders are not shipped on weekends or public holidays.
Shipping Time
Shipping times vary depending on your location:
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United States: 5–10 business days
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United Kingdom / Canada / Australia: 6–12 business days
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Rest of World: 7–15 business days
Estimated delivery times are provided for guidance only and may vary due to external factors.
Shipping Fees
We offer free shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking updates to appear in the system.
Delays
While we strive to deliver within the estimated timeframes, delays may occur due to:
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High demand periods
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Customs processing
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Carrier issues
Kaiv Essentials is not responsible for delays caused by external shipping carriers or customs clearance.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at kaivessentials@gmail.com.
Lost or Stolen Packages
Kaiv Essentials is not responsible for lost or stolen packages marked as delivered.
If you experience an issue, please contact the shipping carrier directly or reach out to us for assistance.
Customs, Duties & Taxes
International orders may be subject to customs duties or import taxes.
These charges are the responsibility of the customer and are determined by your local customs authority.
Contact Us
If you have any questions regarding your order, feel free to contact us at:
Email: kaivessentials@gmail.com
Response Time: 24–48 business hours